The Crisis Policy
Emergency: If you or your child are a current client and are experiencing an emergency after hours please contact the appropriate emergency services (e.g., 911). If you believe your crisis is resolvable without hospitalization or legal intervention please call one of the local crisis lines below.
If you are a current client/member of our Wilson office and our calling after business hours regarding a non-life threatening emergency we have a mobile office phone:
(252) 360-3056*
*our goal is to return calls within 24 hours
Crisis appointments are available most days of the week; however, you must call in advance to schedule a crisis walk-in time.
If you are not a current client, call your primary care doctor, the nearest hospital:
- Coastal Plain Hospital (Rocky Mount) 24hr Crisis Hotline: 1-800-234-0234
- Wilson Hospital: 1705 Tarboro St W, Wilson, NC 27893, (252) 399-8040
- Johnston Health Clayton, 2138 NC-42, Clayton, NC 27520, (919) 585-8000
- Johnston Health, 509 N. Bright Leaf Blvd. Smithfield, NC 27577, (919) 938-7540
- Strategic Behavioral Center: 3200 Waterfield Drive, Garner, NC 27529, (919) 800-4400
- Holly Hill Hospital: 3019 Falstaff Road, Raleigh, NC 27610, (919) 250-7000
Medicaid recipients in crisis call may call the MCO crisis response:
- Eastpointe: 1-800-913-6109
- Allianc:e 1-800-510-9132
- Trillium: 1-866-998-2597
- Cardinal: 1-800-939-5911
Other safety resources:
- Hope Line: www.HopeLine-NC.org, 1-877-235-4525
- 1-800-SUICIDE = 1-800-784-2433 or 1-800-273-TALK = 1-800-273-8255
- Lifeline Crisis Chat: www.CrisisChat.org, 1-877-YOUTHLINE = 1-877-968-8454
- Teen TalkLine NC: www.TeenTalkLineNC.org
- Wilson County Crisis Line: (888) 893-8640
- PORT Human Services Crisis Hotline: (866) 488-7678
- Wilson Crisis Center – 24 hours / 7 days: (252) 237-5156
- Teen Help Line (4-8pm Monday-Friday): (252) 243-6444
- Eastpointe Region Crisis Team Contact: 1-800-913-6109